Senior Systems Analyst - IMIT

 Req ID: 188881
Location: Provincial Zone, Westway 1 
Department: IMIT Clinical Specialty Systems
Type of Employment: Temporary Hourly FT long-assignment (100%) x 1 
Management/Non Union Position
Posting Closing Date: 25-Oct-24

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators, and creative thinkers today.

Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with a Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out www.novascotia.com to see why more people from across the globe are moving here.

About the Opportunity

The IM/IT Sr. Systems Analyst (SA) / Business Analyst (BA), reports to the IM/IT Clinical Specialty Services Manager via Team Lead, and is responsible for the evaluation, design, testing, implementation, maintenance, and support of information management and technology solutions, projects and services across NSH, IWK and its many external clients. The IM/IT Sr. SA/BA collaborates with key clinical and business stakeholders throughout the province as the organization, in partnership with the province’s Internal Services Department and the Department of Health and Wellness, moves towards the rationalization of disparate systems and the OPOR strategy.

The IM/IT Sr. SA/BA will be committed to a high standard of performance and will provide support across the organization to leverage IT applications aligned with NSH’s and its client’s strategic mission, vision and goals. The IM/IT Sr. SA/BA performs a variety of tasks, including but not limited to: evaluation of requests for change, data retrieval and optimization opportunities; troubleshooting and assisting with the resolution of application errors and other system issues; development of materials and the communication of system changes to end users; and, building and maintaining all system configuration items in line with best practice and appropriate stakeholder approvals. Additionally, this position ensures that all activities within their responsible area are supported by NSH IM/IT business plan, established policies/procedures, and in line with service level agreements between NSH, IWK and the Department of Health and Wellness.

Specific Responsibilities Include:

• Maintain and update existing custom software solutions using C#, .NET Core/ASP.NET WebForms/MVC/Blazor, related web technologies and SQL Server databases
• Information gathering and documentation of business requirements. 
• Ensures IT systems and processes and procedures are implemented and maintained to support the effective and safe delivery of patient information to care providers.
• Establish and maintain working relationships between the Clinical and Business stakeholders and IM/IT to determine appropriate IT solutions. 
• Collaborate with other team members, vendors and clinical stakeholders 
• Participate in clinical IM IT projects
• Complete other duties as assigned in relation to the position description

About You

We would love to hear from you if you have the following:

• Degree or diploma in an Information Technology, Business Analysis or Health Related discipline. Consideration may be given to those with equivalent training and relevant experience.
• Minimum of 5 years’ experience in a Technology, Business Analysis or Health Related field.
• 2+ years’ experience in application programming, systems analysis, business analysis or systems support.
• Experience with SQL and relational database design concepts
• Experience with programming languages and tools, such as: C#, .NET Core/WebForms/MVC/Blazor, JavaScript, jQuery, Bootstrap and related web application development tools and associated system development lifecycle models
• Significant experience with web service/API design and development
• Experience using source code version control and knowledge of associated best practices
• Experience planning and performing software testing: functional, unit, integration, system, user acceptance, load and stress testing
• Experience with application cloud platforms such as OpenShift
• Conceptual knowledge of HL7, Fast Healthcare Interoperability Resources (FHIR) would be considered an asset
• Analytical thinking, creative problem-solving skills with strong attention to detail
• Strong knowledge of health care and technology industry best practice relating to software applications 

About You Continued

• Strong organizational skills, including the ability to balance multiple priorities and to manage time effectively.
• Ability to relay or explain issues or difficult scenarios to clinical and business staff 
• Ability to troubleshoot and document issues and problems and implement resolution using clinical best practice knowledge of internal and/or external business issues to improve service 
• Strong written and verbal communication, interpersonal skills  
• Experience creating summary documentation based on evaluation and analysis 
• Ability to collaborate with diverse stakeholders to document and solve issues 
• Experience in transformational or process analysis to support change management principles  
• IT Infrastructure Library (ITIL), Project Management (PMP) and/or organizational change management an asset. 
• Organizational Skills, high level of accuracy and attention to detail 

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

• Long-assignment, Full-time Position; 75 Hours Bi-weekly
• Approximately 24 months (assignment length is subject to change) 

Compensation and Benefits

$36.33 - $45.42 Hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.

Once You've Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted. 

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.