Communications Clerk A - Voice Services

​Req ID: 198643
Location: Central Zone, QEII - Halifax Infirmary   
Department: IMIT Voice Services
Type of Employment: Permanent Hourly FT (100%) x 1 
NSGEU Admin Professionals Position
Posting Closing Date: 17-Mar-25

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators, and creative thinkers today.

Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with a Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out www.novascotia.com to see why more people from across the globe are moving here.

About the Opportunity

The Switchboard Operator/Receptionist is responsible for receiving and transferring all calls directed to patient rooms, the hospital general administration/operational lines and internal operator directed calls.  This position receives the public at reception areas and directs/assists them to their destination. The incumbent is responsible for directing building exit procedures in the event of a fire or evacuation order.  The Switchboard Operator/Receptionist provides internal operational services; i.e. pager issuance, information dissemination etc. The incumbent also assists patients and the public in local travel arrangements to their destinations.

About You

We would love to hear from you if you have the following:

• Grade XII or equivalent education required
• Previous experience in health care/emergency or related field is an asset
• Knowledge in the operation of telecommunications equipment and basic computer skills
• Demonstrated effective communication and interpersonal skills
• Ability to respond to, follow and interpret emergency procedures
• Competencies in other languages an asset, French preferred

 ** A skills test may be included as part of the selection process ** 

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

• Permanent Full-Time Position, 70 Hours Bi-weekly
• This department operates 24/7; days, evenings and weekends are required

Compensation and Benefits

$21.99 - 23.63 hourly 

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.

Once You've Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted. 

​This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units, or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.